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Frequently Asked Questions

  • How long does it take to get a response after we send you an inquiry?
    We will reply to you within 12 hours after receiving the inquiry on working days.
  • Are you a direct manufacturer or a trading company?
    We are a manufacturer, and at the same time we also have our own international trade department, we produce and sell by ourselves.
  • What products can you offer?
    We mainly produce pet retractable leashes made of ABS\PP.
  • What application areas are your products mainly involved in?
    Our products cover almost the entire field of pet outdoor and travel.
  • Can you do custom products?
    Yes, we mainly do customized products, we develop and produce products according to the drawings or samples provided by customers.
  • What is the production capacity of your company?
    We have 16 injection molding machines including 3 two-color machines, 10 industrial sewing machines, 4 dowel machines, 1 intelligent screw-driving machine, 20 compression molding machines, 2 assembly lines and 2 packaging lines, which can produce traction ropes annually More than 2,000,000.
  • How many employees does your company have, and how many of them are technicians?
    The company has more than 100 employees, including 6 professional technicians and 4 engineers.
  • How does your company guarantee product quality?
    First of all, we will have corresponding inspection after each process. For the final product, we will do 100% full inspection according to customer requirements and corporate standards;
    Then, we have the most advanced and complete top testing equipment in the industry: tensile testing machine, spring fatigue testing machine, button fatigue testing machine, retraction speed testing machine, switch press testing machine, minimum retraction force testing machine, salt spray testing machine , Product chromatograph, etc. The above equipment can fully guarantee to provide customers with high-precision final products, and at the same time ensure that customers can meet all-round testing requirements such as performance testing and functional testing.
  • What is the payment method?
    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we generally pay 30% in advance, and then pay the balance according to the bill of lading. Most of our payment methods are T/T, of course L/C can also be accepted.
  • How are the goods shipped to the customer?
    Usually we ship by sea, because we are in Jinhua, and we are relatively close to Ningbo Port, so it is very convenient to export by sea. Of course, if the customer's goods are urgent, we can also ship by air. Ningbo Airport and Shanghai International Airport are very close to us.
  • Where do you mainly export your goods?
    Our products are mainly exported to dozens of countries such as the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, and Canada.